Awards & Certifications - Troy Auto Care

Troy Auto Care Awards & Certifications

As a NAPA AutoCare Center, we follow a strict code of ethics so customers will know upfront what to expect. As part of this code, we pledge:

To perform high-quality diagnostic and repair service at a fair price using quality NAPA parts.
To employ ASE-certified technicians.
To be dedicated to customer satisfaction.
To exercise reasonable care for the customer’s property while it is in our possession.
To obtain prior authorization and provide a price estimate for work performed.
To provide a system for fair settlement of customer complaints should they occur.
To maintain the highest standards of our profession.
To uphold the integrity of all members of the NAPA AutoCare Program.